iPhone Touchscreen Dead Spots? Check This
If you have Apple Care Protection Plan for your iPhone, you are lucky if you have dead spots on the touchscreen of the iPhone. However, if you don’t have this plan, repairing the phone may not be that cheap. Many first generation iPhone users are reporting that certain part on their screens is not responding and some iPhone 3G users are also having this issue.
There are two possibilities here, one it could be hardware problem and two it could be software problem related with application crashes. If it is a hardware problem and if your iPhone is out of warranty, screen replacement is the only option.
If it is a software issue performing one of the given tips will solve the issue.
- Reset the phone: Unresponsive application sometimes cause the iPhone screen to freeze, in such instances the screen does not take any touch inputs. Press down the home button and the sleep/wake button simultaneously until the Apple logo appears. Check the outcome.
- Clean the Screen: Wipe the screen with a clean cloth, sometimes dirt, oil, water and other unwanted substance on the surface can cause the problem.
- Restore your iPhone: Connect your iPhone to your Mac or PC, open iTunes and click on the Restore button under the Summary tab. This will remove software issues.
If the above tips don’t solve the problem, then it sure is a hardware issue. It’s time for you to find the nearest place to replace the screen.
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Comments
From box to trash in 16 months?
I am disappointed that such an ingeniously adaptable and well designed device has completely failed. The top half of the touch screen on my Iphone is unresponsive after 16months of use with no particular catalyst for the failure; no drops, no trips through he washer, no jail break. So here we have a device that can be updated through software and infinitely reinvented with applications, but has failed through no fault of my own.
The Call:
I called apple (on a different phone as numbers 1-6 don’t work) to discuss the issue and the service technician had not heard of this problem despite there being numerous accounts of the same problem with a simple web search. The technician suggested I go to the genius bar at the nearest Apple retail store.
The Store:
After driving over 50 miles to the nearest Apple store I had a 3 minute conversation with the technician at the genius bar; who didn’t say so but obviously had had seen this issue before. She told me there was no fix. I could order the same phone for $199 or I could upgrade to the G3 for $199. I paid $600 for this phone and after 16 months there is no fix. This is a design flaw; not only that the phone failed, but also that there is no next step except replacement.
The Trash:
Is it trash? How can all of this metal, memory chips and circuitry have no value in our society. Throw it out and upgrade - this is a design failure; that there is nothing to do with a $600 machine after 16 month, is a complete failure of design and well beneath the genius that has so inspired apple products. What can be done? Carpet companies are buying back used product to make new carpet, Gypsum board (dry wall, sheet rock, the walls in your house) can now be purchased with up to 60% recycled content. As an architect I can specify walls, floors, ceilings, doors and insulation made from recycled materials. Manufacturers pay for these used materials to use as ingredients in their new products, but I can do nothing with my iphone. The 8 GB of memory, the camera, the wifi whatever it is that makes wifi, all worthless? Why? Why is it easier to dump it in the trash than to buy it back from me and use the other parts? How can we, the people of 2008 continue to have the mindset that something, anything, can go from the box to the trash in 16 months?
What is so frustrating to me is that this product has the potential for such a long and usefulness life and that Apple has failed to design the next step. No fix. Trash. Is this really the only answer Apple has for this problem?
I’m absolutely agree with the comments above.
This is the fail of the company who does not care of her clients.
First it was price of $600 reduces in three month to $400 and now no fix for the nonfunction screen. There is no differernce between the new customer who buy 3G iphone with a AT&T plan and the client who bought the iphone for $600, got $100 back for the fault company policy and have to pay the same $200 for replacement or repair.
The screen alone is $140 on Internet, why the Apple can’t sell it for less for the customers who already have iphones?
itunes shows that there is a problem with the iphone please contact to the nearest dealer what should i do
actullay the iphone does not charge and the network goes and come and the iphone
I just spent 30 min on phone with apple. Spoke with a nice lady who said she was familar with the screen problem. See sent me to Frank who claimed to be at the top of the Apple food chain for customer support. He denied this being a problem and said all he could do is sell me apple care or have it repaired for $199.
I told him to look on the web as this is a common problem and he said not to believe what you read on the web.
This guy was a complete jerk. Said he feels bad that I did not pay for the extended care on my phone.
The bottom line, my phone has a defective screen, as do many other people. Apple sold a defective product and should fix it. Spend 5 min on google and you will see this is a big problem with the iPhone.